Customer Satisfaction is our primary goal. N N Enterprise has a very simple return and exchange policy. We will gladly accept back any product in its original packing within 7 days of you receiving your product if you are not happy with the product for any reason. You will need to inform us within 24 hours of delivery of the product.
Customer Care Number: +91-7202086474
We have a “Total Buyer Security Program” Where in our buyers are protected in the following cases:-
• Not satisfied with the product quality
• Defective Product Received
• Wrong Product Received
• Return shipping charges we will give you extra 100 store credit for that
• Store credit equivalent to the amount of the product and extra 100 store credit which customer pay to courier charge for the returned product
• No refund what so ever will be made in this case.
• Shipping charges if any paid by you for sending us parcel, we will give you an extra 100 credit store for that.
• The replacement will only be provided once, meaning you cannot replace an already replaced product again.
You can drop or send the product to our following address:
N N ENTERPRISE
4th floor, office no – 406, Raghuvir Textile Mall, Amidhara Society, Bhagyoday Industrial Estate, Umarwada, Surat, Gujarat – 395010
What happens if we have received a defective product? We will gladly accept back any damaged product in its original packing within 7 days of you receiving your product for any damage/defects in the product. You will need to inform us of any damage/ defects within 24 hours of delivery of the product, in order to receive the replacement or refund subject to availability of the same product. Use our hassle-free method to return. Refunds will be processed only if they cannot be replaced with a new product. Please make sure to report any and all problems associated with a single order/package delivery at the same time. Please provide us with maximum possible details as they would be the base of examining the defect or differences. Please contact our Customer Care team to initiate the return process. You can contact us by either sending an email to email@example.com. Please do not return products without first speaking to our customer care. All returns request need to be put on an email to firstname.lastname@example.org with images attached and the problem completely stated. Please also mention your order number, name and contact number with your returns request. We request you to not ship your return parcels until approved to send by us. There are chances that you might lose your parcel in such cases as the returns facility will have no track of the returned parcel sent without intimation. We are not responsible for the loss of goods that are sent without intimation. No refund/request/replacement will be provided for goods sent without intimation.