WORLDWIDE SHIPPING

Nominal Shipping Charges are applicable as per the weight of the package and delivery location. FREE SHIPPING* across the world or at select locations, is ONLY available during certain festive offers, discount sales, and deals. You will be able to view applicable shipping charges on the product page, before you buy a product, by selecting your country of delivery.

SECURE SHIPPING

We will share your personal information under below following situations only: We are committed to ensuring, that your favorite merchandise reaches you well in time, in an entirely secure way – the way you want to see and feel it. Market leaders like FedEx, Ekart, Bluedart are our logistics and shipping partners. Our highly reliable and trustworthy logistics partners and shipping agents help and ensure a seamless and secure delivery process.

PERFECT PACKAGING

We ensure excellent and secure packaging of all the products shipped by us so that you get your garments/ purchases in perfect condition. However, if you ever receive your parcel in a tampered condition, we request you to first take a few clear pictures of the tampered package, before opening it further. Please mail these images to thennenterprisenn7562@gmail.com at the earliest, mentioning order details. We will try our best to resolve the issue, if possible. All items are carefully packaged to avoid any form of damage. We use to send an email confirming the shipment of the order being placed, as soon as the items are handed over to the Courier Company. These alert emails will contain the tracking number and Courier Company’s website detail. Tracking numbers for orders shipped might take around 24 business hours to become active on the courier websites.

We try to process all deliveries through reputed courier companies. In some cases where the Pincode/zipcode is not serviceable by these courier companies, we use the Indian Speed Post for those deliveries. If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners. Please be advised that your shipping address cannot be revised after the order has been shipped. We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out for delivery.

DELIVERY

Once an order is placed and the payment is confirmed – the product enters its delivery cycle. An ordered product may or may not be available at our warehouse when an order is placed. Thus, some products may enter the procurement process upon order. Upon procurement, a product undergoes several quality checks – and finishing processes (as required) – and may go for customization/ stitching/ final fitting (as per the product type/ customer order. Post this, the order is dispatched and shipped to the destination. Your Shipping Address = Destination.

The Dispatch Time – visible on the product page, when you buy – refers to the time when we will dispatch an ordered product from our offices to your shipping address/ destination. The Delivery Time – Once a product is dispatched from our end, it is handed over to our shipping agents, who ensure that it is delivered to the destination in time. If you need a product shipped in any other country apart from this when you contact us at thennenterprisenn7562@gmail.com or call us on 7202086474 before placing an order.